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Hazardous Materials Safety and Security Technology Field Operational Test - Volume II: Evaluation Final Report Synthesis (Introduction)

Hazardous Materials Safety and Security Technology Field Operational Test.  Notice: Volume II has been approved for public disclosure. Throughout this document, there are references made to Volume III, which is considered to be Sensitive Security Information (SSI).  Therefore, distribution of Volume III is restricted without the prior written permission of the U.S. Department of Transportation.


1. Report No.
FHWA-OP-03-XXX
2. Government Accession No. 3. Recipient's Catalog No.
4. Title and Subtitle
Hazardous Materials Safety and Security Technology
Field Operational Test Evaluation Final Report
5. Report Date
November 11, 2004
6. Performing Organization Code
7. Authors
D. Stock (SAIC), M. Jensen (SAIC), M. Carter (SAIC), E. Wik (SAIC), C. Louisell (SAIC), and C. Mitchell (SAIC)
8. Performing Organization Report No.
9. Performing Organization Name and Address
Science Applications International Corporation (SAIC)
1710 SAIC Drive
M/S T1-12-3
McLean, VA 22101
10. Work Unit No. (TRAIS)
11. Contract or Grant No.
DTFH61-96-C-00098; Task 9851
12. Sponsoring Agency Name and Address
Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE
Washington, D.C. 20590
13. Type of Report and Period Covered
14. Sponsoring Agency Code
HOIT-1
15. Supplementary Notes
Mr. Joseph DeLorenzo (FMCSA) (Task Manager)
Dr. Joseph I. Peters (COTR)
16. Abstract
This report provides the findings from SAIC’s 2-year independent evaluation of the Hazardous Materials (HAZMAT) Safety and Security Technology Field Operational Test for the USDOT. This comprehensive report consists of the following three volumes:

Volume I: Executive Summary - This volume presents the overriding results generated from the evaluation of this FOT including overall benefit-cost results, industry deployment potential for FOT technologies, and policy options for consideration.

Volume II: Evaluation Final Report Synthesis - This volume provides information synthesized from the detailed reference sections contained in Volume III. This volume presents the "bottom line" results from the FOT activities.

Volume III: Evaluation Final Report Detail - This volume provides the five key reference documents used to support the evaluation and results for the HAZMAT FOT under one cover:

  • Section 1: HAZMAT FOT Overview
  • Section 2: HAZMAT FOT Technical Performance, Efficiency and Safety Benefits Assessments
  • Section 3: HAZMAT FOT Security Benefits Assessment
  • Section 4: Benefit-Cost Assessment and Industry Deployment Potential
  • Section 5: Public Sector Component

Key Words
Hazardous Materials, Intelligent Transportation Systems, ITS Deployment; Security; National Test, Evaluation; Efficiency; ITS Technologies; Return on Investment; Risk Assessment; Motor Carrier; Trucking
18. Distribution Statement
No restrictions. This document is available to the public from: The National Technical Information Service, Springfield, VA 22161.
19. Security Classif. (of this report)
Unclassified
20. Security Classif. (of this page)
Unclassified
21.No of Pages
123
22. Price
N/A
Form DOT F 1700.7 (8-72) Reproduction of completed page authorized.

"

TABLE OF CONTENTS

FOREWORD IX
ACKNOWLEDGEMENTS XI
ABBREVIATIONS XIII

1. HAZMAT SECURITY RISKS AND TECHNOLOGY SOLUTIONS 1
 1.1 PROJECT CONTEXT 1
 1.2 RESPONSE TO INCREASED NATIONAL SECURITY THREATS 1
 1.3 PROJECT RATIONALE 2
2. FOT OVERVIEW 4
 2.1 PROJECT INTRODUCTION 4
 2.2 FOT TECHNOLOGIES 5
 2.3 SYSTEM ARCHICTECTURE 11
 2.4 FOT SCENARIOS 12
3. EVALUATION APPROACH 15
 3.1 EVALUATION OVERVIEW 15
 3.2 ASSESSMENT FRAMEWORKS 15
4. TECHNICAL FOT PERFORMANCE 20
 4.1 TECHNOLOGY FOT PERFORMANCE 20
 4.2 BASELINE PARTICIPANT INTERVIEWS 20
 4.3 OVERALL BASELINE SITE VISIT RESULTS 21
 4.4 TECHNOLOGY EXERCISES 21
 4.5 STAGED EVENTS 22
 4.6 FOT TECHNOLOGY USE AND PARTICIPANT TECHNOLOGY REACTIONS 23
5. EFFICIENCY BENEFITS ASSESSMENT 39
 5.1 APPROACH TO DETERMINING TECHNOLOGY EFFICIENCY BENEFITS 39
 5.1.1 Definition of Benefits 39
 5.1.2 Analyses 39
 5.2 INPUT FACTOR PRODUCTIVITY 40
 5.2.1 Bulk Fuel Analysis 40
 5.2.2 LTL-High Hazard (Non-Bulk) Analysis 41
 5.3 PARTIAL BUDGETING 42
 5.4 PARTIAL BUDGET ASSUMPTIONS, INPUTS, AND RESULTS 43
 5.5 EFFICIENCY BENEFITS FINDINGS 45
6. SECURITY BENEFITS ASSESSMENT 47
 6.1 SECURITY BENEFITS ASSESSMENT OVERVIEW 47
 6.2 VULNERABILITIES AND TECHNOLOGY-ENABLED VULNERABILITY REDUCTIONS 51
 6.3 SECURITY BENEFITS 57
 6.4 SECURITY ASSESSMENT FINDINGS 60
7. SAFETY BENEFITS ASSESSMENT 62
 7.1 MOTOR CARRIER EXPOSURE TO CRASH ANALYSIS 62
 7.2 ENHANCED HAZMAT INCIDENCE RESPONSE BENEFITS 63
 7.3 SAFETY BENEFITS ASSESSMENT FINDINGS 64
8. BENEFIT-COST ASSESSMENT AND DEPLOYMENT POTENTIAL 65
 8.1 OVERVIEW 65
 8.1.1 Benefit-Cost Assessment 65
 8.1.2 Industry Deployment Potential 65
 8.2 INDUSTRY DEMOGRAPHICS 66
 8.2.1 Industry Topology by Size 66
 8.2.2 Distribution of Fleets by Size and Relationship to Technology Adoption 66
 8.3 MOTOR CARRIER TECHNOLOGY ADOPTION 67
 8.3.1 Estimation of Current and Expected Annual Growth in Technology Usage 67
 8.3.2 Estimated Current Use of Technology by HAZMAT Carriers 68
 8.4 ESTIMATED EFFICIENCY BENEFITS AND COSTS 69
 8.4.1 Benefits, Costs, and ROI Summary 69
 8.4.2 Cost and ROI Summary 69
 8.4.3 Industry Deployment and Potential ROI 71
 8.5 ESTIMATED SECURITY BENEFITS AND COSTS 73
 8.5.1 Benefits-Consequence Avoidance 73
 8.5.2 Costs 74
 8.5.3 Benefits Versus Costs 78
 8.5.4 Breakeven Points 80
 8.6 CONSOLIDATED BENEFITS AND COSTS 82
 8.7 DISTRIBUTION OF BENEFITS AMONG PRIVATE AND PUBLIC STAKEHOLDERS 87
 8.8 FINDINGS 90
9. PUBLIC SECTOR FOT EVALUATION 94
 9.1 PUBLIC SECTOR FOT OVERVIEW 94
 9.2 PUBLIC SECTOR REPORTING CENTER 94
 9.3 PUBLIC SECTOR FOT EVALUATION TESTING 95
 9.3.1 Public Sector Interviews 95
 9.3.2 Field Testing 96
 9.4 PUBLIC SECTOR EVALUATION FINDINGS 97
 9.4.1 HAZMAT Response Time Improvements 97
 9.4.2 HAZMAT Information Improvements 99
 9.4.3 Conclusion 100
10.POLICY OPTIONS TO REALIZE DEPLOYMENT 101
 10.1 ISSUES 101
 10.1.1 Technology Cost 101
 10.1.2 Technical Performance 101
 10.1.3 Vendor/Product Stability 102
 10.1.4 Liability Issues 102
 10.1.5 Data Privacy Issues 102
 10.2 POLICY OPTIONS FOR OVERCOMMING ISSUES AND REALIZING INDUSTRY DEPLOYMENT 103
 10.2.1 Technology Cost 103
 10.2.2 Technical Performance 103
 10.2.3 Vendor/Product Stability 103
 10.2.4 Potential Liability Issues 104
 10.2.5 Data Privacy Issues 104
11. CONCLUSIONS 105
 11.1 TECHNICAL EFFICACY 105
 11.2 EFFICIENCY 105
 11.3 SECURITY 106
 11.4 SAFETY 106
 11.5 DEPLOYMENT POTENTIAL 107
 11.6 PUBLIC SECTOR Psrc CONCEPT 107
 11.7 POLICY OPTIONS 107
REFERENCES 109


LIST OF FIGURES

Figure 2-1 CDMA BREW Phones6
Figure 2-2 Dash-Mounted Panic Button and Wireless Panic Button7
Figure 2-3 Biometric Fingerprint Reader7
Figure 2-4 ESCM Screen with Manifest Details and Transfer Information8
Figure 2-5 Internal Cargo Door Lock9
Figure 2-6 Electronic Seal10
Figure 2-7 Geofencing Dispatch Display Map11
Figure 3-1 Evaluation Framework16
Figure 3-2 Operational Efficiency Benefit-Cost Analysis Process Flows18
Figure 6-1 Security Assessment Process51
Figure 6-2 Average Percent Reduction in Overall Risk Across Load Types by Technology Combination57
Figure 8-1 Deployment Costs and Benefits by Stakeholder Type for Bulk Fuel Loads (For 3 Years – In Millions of Dollars)88
Figure 8-2 Deployment Costs and Benefits by Stakeholder Type for LTL High-Hazard Loads (For 3 Years – In Millions of Dollars)88
Figure 8-3 Deployment Costs and Benefits by Stakeholder Type for Bulk Chemical Loads (For 3 Years – In Millions of Dollars)89
Figure 8-4 Deployment Costs and Benefits by Stakeholder Type for Truckload Explosives Loads (For 3 Years – In Millions of Dollars)89
Figure 9-1 HAZMAT Public Sector FOT System Architecture96


LIST OF TABLES

Table 2-1 FOT Task Order Timeframe4
Table 4-1 Participant Responses to General Technology Reactions24
Table 4-2 Vehicle Position Reports from Wireless Satellite/ Terrestrial Communications by Motor Carrier25
Table 4-3 Forward Messages/Macros from Dispatch to Vehicle Transactions by Motor Carrier26
Table 4-4 Return Messages/Macros from Vehicle to Dispatch Transactions by Motor Carrier26
Table 4-5 Global Login/Biometric Login Transactions by Motor Carrier30
Table 4-6 Global Login/Biometric Login Event Type Percentage Usage by Scenario31
Table 4-7 Panic Button Message Events by Motor Carrier33
Table 5-1 Average LTL (P&D) Driver Productivity Gains Following Deployment of Wireless Communications and GPS Positioning Systems42
Table 5-2 Estimated Monthly Per Truck Benefits Derived Using Wireless Communications with GPS Vehicle Positioning System43
Table 5-3 Minimum Estimated Monthly Per Truck Benefits Derived through the Use of Wireless Communications with GPS Vehicle Positioning System.45
Table 6-1 Percent Reduction in Vulnerability of Theft by Load Type53
Table 6-2 Percent Reduction in Vulnerability of Diversion by Load Type54
Table 6-3 Percent Reduction in Vulnerability of Interception by Load Type55
Table 6-4 Percent Reduction in Overall Vulnerability by Load Type and Technology56
Table 6-5 Reasonable Worst-Case Per Attack Consequences58
Table 6-6 Estimated Security Benefits by Load Type and Technology60
Table 8-1 Per Truck-Specific Technology Costs (Wireless Communications with GPS Tracking Capabilities)70
Table 8-2 Costs, Benefits, Benefit-Cost Ratios, and Payback Periods by Industry Segment (Wireless Communications with GPS Tracking Capabilities)70
Table 8-3 Current Industry Deployment Levels Versus Unrealized Industry Market Potential (Wireless Communications with GPS Tracking Capabilities)72
Table 8-4 Industry Efficiency Benefit and Cost Estimates/Investments Over 3 Years for Wireless Communications with GPS Tracking Capabilities (In Millions of Dollars)73
Table 8-5 Estimated Security Benefits by Load Type and Technology (In Millions of Dollars)74
Table 8-6 Estimated Per Truck Costs by Technology Over 3 Years75
Table 8-7 Number of Trucks to be Equipped to Realize Full Deployment Potential76
Table 8-8 Marginal Deployment Costs for Future Investment Above Current Levels Required to Reach Full Deployment By Technology Combination and Load Type Including 3 Years of Service Fees Millions of Dollars)77
Table 8-9 Total Full Deployment Costs By Technology Combination and Load Type Including 3 Years of Service Fees (In Millions of Dollars)78
Table 8-10 Estimated Total Security Benefits and Costs Over 3 Years by Technology and Load Type (In Millions of Dollars)79
Table 8-11 Estimated Number of Successful Attacks to Be Prevented to Realize Breakeven with Deployments Costs81
Table 8-12 Consolidated Annual Benefits and Costs by Technology for Bulk Fuel (In Millions of Dollars)83
Table 8-13 Consolidated Annual Benefits and Costs by Technology for LTL (In Millions of Dollars)84
Table 8-14 Consolidated Annual Benefits and Costs by Technology for Bulk Chemicals (In Millions of Dollars)85
Table 8-15 Consolidated Annual Benefits and Costs by Technology for Truckload Explosives (In Millions of Dollars)86
Table 8-16 Percentage of Benefits Realized by the Private Sector87


FOREWORD

The following volume content definitions are provided to aid the reader in reviewing this detailed, multivolume effort presented as the Hazardous Materials (HAZMAT) Safety and Security Technology Field Operational Test (FOT) Evaluation Final Report.

Volume I: Executive Summary - This volume presents the overriding results generated from the evaluation of this FOT including overall benefit-cost results, industry deployment potential for FOT technologies, and policy options for consideration.

Volume II: Evaluation Final Report Synthesis - This volume provides information synthesized from the detailed reference sections contained in Volume III. This volume presents the "bottom line" results from the FOT activities, including the following topics, and concluding with potential policy options for consideration:

NOTE: Volume III is a Sensitive Security Information document and is not available for public distribution.

Volume III: Evaluation Final Report Detail - This volume provides the five key reference documents used to support the evaluation and results for the HAZMAT FOT under one cover:

  • Section 1: HAZMAT FOT Overview. This section provides the rationale behind this FOT, including a synopsis of FOT activities; identifies the FOT configuration; and describes the technologies deployed for this FOT.
  • Section 2: HAZMAT FOT Technical Performance, Efficiency and Safety Benefits Assessments. This section outlines the baseline data collection effort and related technology prototype testing. This section presents quantitative and qualitative performance reviews of each of the individual deployed component technologies. The section includes the Efficiency and Safety Benefits Assessments that feeds into the Section 4 Benefit-Cost Assessment.
  • Section 3: HAZMAT FOT Security Benefits Assessment. This section presents the Security Benefits Assessment and covers the analytical framework and Delphi process developed to support the Security Analysis and to feed the Benefit-Cost Assessment in Section 4.
  • Section 4: Benefit-Cost Assessment and Industry Deployment Potential. This section presents the Efficiency, Safety and Security Benefit-Cost Assessments and Market Potential Analysis for Industry Deployment built upon the detailed Efficiency, Safety, and Security Benefits Assessments in Sections 2 and 3.
  • Section 5: Public Sector Component. This section presents the evaluation of the Public Sector FOT, which is an add-on component to the larger HAZMAT FOT.


ACKNOWLEDGEMENTS

The Hazardous Materials (HAZMAT) Safety and Security Technology Field Operational Test evaluation was conducted in support of the U.S. Department of Transportation’s (USDOT’s) Intelligent Transportation System Joint Program Office (ITS-JPO) and the Federal Motor Carrier Safety Administration’s (FMCSA) Hazardous Materials Division. The project was managed by Mr. Joseph Delorenzo of FMCSA, and was conducted under the ITS-JPO’s Independent Evaluation Program, which is managed by Mr. Joseph Peters, Ph.D.

This evaluation effort was improved significantly though input from the public sector experts on the HAZMAT Review Team. The following experts provided guidance to the SAIC Evaluation Team in the areas of HAZMAT Operations, Commercial Vehicle Operations (CVO) security, and Intelligent Transportation Systems:

  • Bill Quade, Federal Motor Carrier Safety Administration
  • Jeff Loftus, Federal Motor Carrier Safety Administration
  • Kate Hartman, USDOT ITS Joint Program Office
  • Deborah Freund, Federal Motor Carrier Safety Administration
  • Amy Houser, Federal Motor Carrier Safety Administration
  • John Lambert, Pipeline and Hazardous Materials Safety Administration
  • Kevin Johnson, Transportation Security Administration
  • Pierre Youssef, Mitretek

The SAIC Evaluation Team would also like to recognize the outstanding support provided the Deployment Team, managed by Mr. John Allen of Battelle, as well as the numerous industry and public sector stakeholders involved in this test. In particular, SAIC would like to recognize the outstanding data collection and logistical support provided to the Evaluation Team throughout this effort by Mr. Derrick Vercoe of QUALCOMM.

Finally, the SAIC Evaluation Team would like to also thank Mr. Kevin Johnson from the Department of Homeland Security’s (DHS) Transportation Security Administration (TSA), who volunteered his time to serve as Co-Chairman of our HAZMAT Security Expert Panel. SAIC would like to thank all of the members of this panel who are outlined as follows, as well as a much larger set of security experts who participated in our Security Assessment Delphi Process. These volunteers are from the FOT Deployment and Evaluation Teams; industry security and risk experts from the American Trucking Associations (ATA); the National Tank Truck Carriers Association (NTTCA); the Commercial Vehicle Safety Alliance (CVSA); International Association of Chiefs of Police; International Association of Fire Chiefs; the USDOT; TSA; Great West Casualty Company; and the Kenan Advantage Group.

The following experts provided invaluable input and feedback to the Evaluation Team on methodology, recruitment of Delphi Panelists, and interpretation of findings and issues.

Expert Panelists:

  • Kevin Johnson, Expert Panel Co-Chair, Transportation Security Administration
  • Clifford Harveson, National Tank Truck Carriers Association
  • Robert Pryor, Transportation Security Administration
  • John Conely, National Tank Truck Carriers Association
  • John Eversole, International Association of Chiefs of Police
  • John Grant, International Association of Chiefs of Police
  • Scott Claffey, Great West Casualty Company
  • Richard Moskowitz, American Trucking Associations
  • William Downey, Kenan Advantage Group
  • Steve Keppler, Commercial Vehicle Safety Alliance
  • Dan Murray, American Transportation Research Institute
  • Jeff Beatty, Total Security Solutions International
  • Mark Lepofsky, Battelle
  • Joseph Hebert, Science Applications International Corporation


ABBREVIATIONS

ANOVA Analysis of Variance
ATA American Trucking Association
ATRI American Transportation Research Institute
BSG Biometrics Solutions Group
BREW Binary Runtime Environment for Wireless
CSI Cambridge Systematics, Inc.
CMDA Code Division Multiple Access
CPU Central Processing Unit
CVSA Commercial Vehicle Safety Alliance
CVO Commercial Vehicle Operations
DHS Department of Homeland Security
ESCM Electronic Supply Chain Manifest
E-seal Electronic Seal
FMCSA Federal Motor Carrier Safety Administration
FMCSR Federal Motor Carrier Safety Regulations
FOT Field Operational Test
GPS Global Positioning System
HAZMAT Hazardous Materials
HMR Hazardous Materials Regulations
IT Information Technology
ITS Intelligent Transportation Systems
JPO Joint Program Office
LTL Less-than-Truckload
MCMIS Motor Carrier Management Information System
MCSAP Motor Carrier Safety Assistance Program
NAITC North American International Trade Corridor
NMC Network Management Center
NTTCA National Tank Truck Carrier Association
OBC On-Board Computer
P&D Pickup and Delivery
Psrc Public Sector Reporting Center
TSA Transportation Security Administration
QTRACS® QTRACS® is a registered trademark of QUALCOMM, for its fleet management messaging and vehicle tracking system.
ROI Return on Investment
USDOT U.S. Department of Transportation


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